VVZ ERP Suite for construction, repair and mobile craftsmen.
A modular workflow for repair requests, on-site work, small construction jobs and mobile craftsmen who need structured intake and follow-up.
Typical requests
The configuration is adjusted to the services, forms, dictionaries and working rules of the business.
Repair request
The request can include the work type, customer details, site address, preferred date and a description of the need.
On-site work request
For an on-site job, the request can include task details, address, on-site contact, arrival time and comments.
Craftsman follow-up
The process can track the worker, status, comments and outcome of a mobile assignment.
Workflow from request to journal
1) Customer form
The customer sends the service request with the required details.
2) Server delivery queue
The server validates the request and places it in the queue for delivery to the company.
3) Local application
The local application receives the request and stores the working record.
4) Telegram notification
The authorized person receives a notification and can confirm, cancel or later mark work completed when enabled.
5) Status tracking
Requests use working statuses: new, confirmed, completed and cancelled.
6) Journal and CSV
The local work journal keeps the operational record, and data can be exported manually to CSV.
Delivery options
Integration into an existing website
Connect request intake and server delivery to the current website after reviewing safe integration options.
Complete turnkey delivery
Prepare the website, server, local application, Telegram connection and selected business modules.
Specific module
Configure or extend a module when the standard engine needs a business-specific addition.
Implementation stages
Workflow assessment
Review the real services, required data, statuses and installation conditions.
Engine configuration
Configure the ready engine, dictionaries, modules and business rules.
Full-chain test
Test the request path from website form to local processing, Telegram status action and CSV export.
Architecture and data control
Local primary data
Primary operational data and the work journal stay in the local application.
Minimum server data
The server stores only what is needed for request delivery and synchronization.
Telegram adapter
Telegram is a notification and authorized-action adapter, not the database.
Offline visibility
The local application must show connection state, last successful synchronization and pending queue.
Recovery behavior
Pending status updates and actions can resume after the connection returns.
Modules later
New modules can be added later without replacing the whole engine.
Boundaries
This page does not claim accounting, payroll, online payments, advanced scheduling, analytics, AI, mobile applications, automatic worker assignment, API access, webhooks, full CRM functionality or fixed prices and deadlines.
Pricing after workflow assessment
Scope and price are determined after reviewing the current workflow, existing website, required modules and installation conditions.